Para Transpo customers and staff hold productive meeting

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Para Transpo customers and staff hold productive meeting

Para Transpo riders and OC Transpo staff held a productive meeting last week to discuss issues with the service, both sides say.

The issues included the long wait to book a bus with the current phone system and lack of an online scheduling system. The booking system had also gone done a few times in the last month.

“We try to meet everybody’s transportation needs when we’re providing Para Transpo service and sometimes those best efforts don’t meet every need,” Pat Scrimgeour, OC Transpo’s director of transit customer service and planning, said.

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